Login and Registration Issues
Why can't I log in?
Have you registered? Seriously, you must register in order to log in. Have you been banned from the board? (A message will be displayed if you have.) If so, you should contact the webmaster or board administrator to find out why. If you have registered and are not banned and you still cannot log in then check and double-check your username and password. Usually this is the problem; if not, contact the board administrator -- they may have incorrect configuration settings for the board.
Why do I need to register at all?
You may not have to -- it is up to the administrator of the board as to whether you need to register in order to post messages. However, registration will give you access to additional features not available to guest users such as definable avatar images, private messaging, e-mailing to fellow users, usergroup subscription, etc. It only takes a few minutes to register so it is recommended you do so.
I've lost my password!
Don't panic! While your password cannot be retrieved it can be reset. To do this go to the login page and click I've forgotten my password. Follow the instructions and you should be back online in no time.
I registered but cannot log in!
First check that you are entering the correct username and password. If they are okay then one of two things may have happened: if COPPA support is enabled and you clicked the I am under 13 years old link while registering then you will have to follow the instructions you received. If this is not the case then maybe your account need activating. Some boards will require all new registrations be activated, either by yourself or by the administrator before you can log on. When you registered it would have told you whether activation was required. If you were sent an e-mail then follow the instructions; if you did not receive the e-mail then check that your e-mail address is valid. One reason activation is used is to reduce the possibility of rogue users abusing the board anonymously. If you are sure the e-mail address you used is valid then try contacting the board administrator.
I registered in the past but cannot log in anymore!
The most likely reasons for this are: you entered an incorrect username or password (check the e-mail you were sent when you first registered) or the administrator has deleted your account for some reason. If it is the latter case then perhaps you did not post anything? It is usual for boards to periodically remove users who have not posted anything so as to reduce the size of the database. Try registering again and get involved in discussions.
User Preferences and settings
How do I show an image below my username?
There may be two images below a username when viewing posts. The first is an image associated with your rank; generally these take the form of stars or blocks indicating how many posts you have made or your status on the forums. Below this may be a larger image known as an avatar; this is generally unique or personal to each user. It is up to the board administrator to enable avatars and they have a choice over the way in which avatars can be made available. If you are unable to use avatars then this is the decision of the board admin and you should ask them their reasons (we're sure they'll be good!)
How do I change my rank?
In general you cannot directly change the wording of any rank (ranks appear below your username in topics and on your profile depending on the style used). Most boards use ranks to indicate the number of posts you have made and to identify certain users. For example, moderators and administrators may have a special rank. Please do not abuse the board by posting unnecessarily just to increase your rank -- you will probably find the moderator or administrator will simply lower your post count.
When I click the e-mail link for a user it asks me to log in.
Sorry, but only registered users can send e-mail to people via the built-in e-mail form (if the admin has enabled this feature). This is to prevent malicious use of the e-mail system by anonymous users.
Posting Issues
How do I post a topic in a forum?
Easy -- click the relevant button on either the forum or topic screens. You may need to register before you can post a message. The facilities available to you are listed at the bottom of the forum and topic screens (the You can post new topics, You can vote in polls, etc. list)
How do I add a signature to my post?
To add a signature to a post you must first create one; this is done via your profile. Once created you can check the Add Signature box on the posting form to add your signature. You can also add a signature by default to all your posts by checking the appropriate radio box in your profile. You can still prevent a signature being added to individual posts by un-checking the add signature box on the posting form.
